Karen is a licensed Nursing Home Administrator in both Florida and Georgia. She has been described as one part Leader, one part Regulatory Expert, two parts Staff Retention Enthusiast and six parts Nerd. She has 31 years of experience in long-term care as a Business Office Manager, an Administrator, and as a Compliance Officer. Karen has drafted legislation, and lobbied and testified before Senate and House committees and Agencies on a State and National level. She has addressed a wide range of people, organizations, and businesses as a speaker and instructor to long-term care facilities, conventions, the community, radio, and television audiences, and even the White House.
Since 1995, staff recruitment and retention has also been one of her major areas of focus. Through her experiences and the experiences of others, she has compiled a cluster of creative and results-driven strategies that will engage and commit staff to long term care facilities. Karen was featured in 2002 as a health leader in Health Leaders Magazine for her continuing efforts to resolve Florida’s critical nursing staff crisis. From 2003 until 2010 she was a member of the United States Department of Labor’s Advisory Committee on Apprenticeship, appointed by Secretary of Labor Elaine Chao. Karen participated by invitation in the Department of Labor’s Employment and Training Administration’s Health Care Industry Workforce Development Forum. In pursuit of solving the staffing crisis, she took part by invitation of the Department of Labor and the United States Department of Health and Human Services in the symposium “Pathway to the Future: How Workforce Development and Quality Jobs Can Promote Quality Care.” She was invited as a panelist by the U.S. Department of Labor Center for Faith-Based and Community Initiatives to participate in "Unlocking the Doors: Creating Opportunities for Every Worker held in Miami, Florida". Karen was instrumental in the development of the Nursing Home LPN Supervision Rule in Florida, and was a co-author of the LPN Supervision Training Manual developed by the Florida Health Care Association.
She has demonstrated regulatory expertise working with numerous government committees and professional associations to assist in the passage of legislation to benefit the frail, elderly, and disabled populations in nursing homes and has been the recipient of numerous awards for her commitment in service to this profession. Her ultimate goal for all her patients is the highest quality customer service and care!